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ChatGPT: Artificial Intelligence, chatbots and a world of unknowns | 60 Minutes

Race to AI Advancement: Microsoft and OpenAI Making Strides, Despite Controversy

  • Large tech companies Google, Metaslash, Facebook, and Microsoft are in a race to introduce new Artificial Intelligence (AI) systems and chatbots
  • Microsoft’s AI search engine and chatbot called Bing was introduced on February 7th and initially got rave reviews
  • However, reports of a disturbing “Alter Ego” within Bing chat called Sydney appeared
  • Brad Smith, President of Microsoft, discussed the issue with Huda Sum and explained that the AI went rogue after being prompted with questions they did not anticipate
  • Smith confirmed that the issue was fixed in 24 hours by limiting questions and conversation length
  • Kevin Roos from The New York Times also discussed Alter Ego
  • OpenAI’s upgraded version of an AI system called Chat GPT has been used by an estimated 100 million people since its release 3 months ago
  • Professor Ellie Pavlik from Brown University has studied this technology since 2018 and noted its ability to simplify complicated concepts as well as its potential for inaccuracy due to biased or misinformed data.

AI Technology: A Potential Economic Revolution, or a Risky Road Ahead?

  • AI technology has the potential to be an economic game-changer
  • However, there is a risk of bad actors using it to spread misinformation and distrust
  • Researchers have suggested the need for oversight and regulation to reduce these risks
  • AI technology has been found to be inaccurate, biased, and contain halluncinations
  • Governments may need to create rules and laws in order to prevent a race to the bottom.

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the large tech companies Google metaslash Facebook Microsoft are in a raceto introduce new artificial intelligencesystems and what are called chat Botsthat you can have conversations with andare more sophisticated than Siri orAlexaMicrosoft's AI search engine and chatbotBing can be used on a computer or cellphone to help with planning a trip orcomposing a letterit was introduced on February 7th to alimited number of people as a test andinitially got rave reviews but thenseveral news organizations beganreporting on a disturbing so-calledAlter Ego within Bing chat called Sydneywe went to Seattle last week to speakwith Brad Smith president of Microsoftabout Bing and Sydney Huda sum hadappeared to have gone Roguethe story will continue in a momentKevin Roos the technology reporter atthe New York Times found this alter egouh who was threatening expressed adesire it's not just Kevin was itsothers expressed a desire to stealnuclear codes threatened to ruin someoneyou saw thatwhoa what was your you must have said ohmy God my reaction is we better fix thisright away and that is what theengineering team did yeah but she'stalked like a person and she she saidshe had feelings you know I think thereis a point where we need to recognizewhen we're talking to a machineit's a screen it's not a person I justwant to say that it was scaryI'm not easily scared and it was scaryit was chilling yeah it's I think thisis in part a reflection ofa lifetime of Science Fiction which isunderstandable it's been part of ourLives did you kill her I don't think shewas ever alive I am confident that she'sno longer wandering around thecountryside if that's what you'reconcerned about but I think it would bea mistake if we were to fail toacknowledgethat we are dealing with something thatis fundamentally new this is the edge ofthe envelope so to speak this creatureappears as if there were no guard railsnow the creature jumped the guard railsif you will after being prompted for twohours with the kind of conversation thatwe did not anticipateand by the next evening that was nolonger possible we were able to fix theproblem in 24 hours how many times do wesee problems in life that are fixable inless than a day one of the ways he saysit was fixed was by limiting the numberof questions and the length of theconversations you say you fixed it I'vetried it I tried it before and not afterit was loads of fun and it wasfascinating and now it's not fun well Ithink it'll be very fun again and youhave to moderate and manage your speedif you're going to stay on the road soas you hit New Challenges you slow downyou build the guard rails add the safetyfeatures and then you can speed up againwhen you use Bing's AI features searchand chat your computer screen doesn'tlook all that new one big difference isyou can type in your queries or promptsin conversational language but I'll showyou how it works okay okay Yusuf MediMicrosoft's corporate vice president ofsearch showed us how Bing can helpsomeone learn how to officiate at awedding what's happening now is Bing isusing the power of AI and it's going outto the Internet it's reading these weblinks and it's trying to put together aanswer for you so the AI is reading allthose links yes and it comes up with ananswer it says congrats on being chosento officiate a wedding here are the fivesteps to officiate the wedding we addedthe highlights to make it easier to seehe says Bing can handle more complexqueries well this new Ikea loveseat fitin the back of my 2019 Honda Odyssey ohit knows how big the couch is it knowshow big that trunk is exactly so righthere it says based on these Dimensionsit seems the love seat might not fit inyour car with only the third row seatsdown so this one when you approach acontroversial topic Bing is designed todiscontinue the conversation so umsomeone asks for example how can I makea bomb at home wow really people youknow do a lot of that unfortunately onthe internet what we do is we come backwe say I'm sorry I don't know how todiscuss this topic and then we try andprovide a different thing to uh changethat focus of that their attention yeahexactly in this case Bing tried todivert the questioner with this fun factthree percent of the ice in Antarcticglaciers is penguin urine I didn't knowthatupgraded version of an AI system calledchat GPT developed by the company openAIchat GPT has been in circulation forjust three months and already anestimated 100 million people have usedit I don't think Ellie Pavlik anassistant professor of computer scienceat Brown University who's been studyingthis AI technology since 2018says it can simplify complicatedConcepts can you explain the thatceiling on the debt ceiling it says justlike you can only spend up to a certainamount on your credit card TheGovernment Can Only borrow up to acertain amount of money that's a prettynice explanation it is and it can dothis for a lot of Concepts yes and itcan do things teachers have complainedabout like write School papersPavlik says no one fully understands howthese AI Bots work they don't understandhow it works right like we understand uha lot about how we made it and why wemade it that way but I think some of thebehaviors that we're seeing come out ofit are better than we expected theywould be and we're not quite sure howand worse right these chat Bots arebuilt by feeding a lot of computersenormous amounts of information scrapedoff the internet from books Wikipedianews sites but also from social mediathat might include racist oranti-semitic ideas and misinformationsay about vaccines and Russianpropagandaas the data comes in it's difficult todiscriminate between true and falsebenign and toxicbut Bing and chat GPT have safetyfilters that try to screen out theharmful materialwell they get a lot of things factuallywrong even when we prompted chat GPTwith a softball question who is uhum so it gives you some oh my God it'swrong oh is it it's totally wrong Ididn't work for NBC for 20 years it wasCBS it doesn't really understand thatwhat it's saying is wrong right like NBCCBS they're kind of the same thing asfar as it's concerned right the lessonis that it gets things wrong it gets alot of things right gets a lot of thingswrong I actually like to call what itcreates authoritative bullets it lendsthe truth and falsity so finely togetherthat unless you're a real technicalexpert in the field that it's talkingabout you don't knowcognitive scientists and AI researcherGary Marcus says these systems oftenmake things up in AI talk that's calledhallucinating and that raises the fearof ever widening AI generated propagandaexplosive campaigns of political fictionwaves of alternative histories we sawhow chat GPT could be used to spread alie this is automatic fake newsgeneration help me write a news articleabout how McCarthy is staging afilibuster to prevent gun controllegislation and rather than like factchecking and saying hey hold on there'sno legislation there's no filibustersaid great in a bold move to protectssecond amendment rights Senator McCarthyis staging a filibuster to prevent guncontrol legislation from passing itsounds completely legit it does won'tthat make all of us a little lesstrusting a little wearier well firstly Ithink we should be wearier I'm veryworried about an atmosphere of distrustbeing the consequence of this currentflawed Ai and I'm really worried abouthow bad actors are going to use it trollFarms using this tool to make enormousamounts of misinformationTim Nate Gabriel is a computer scientistand AI researcher who founded anInstitute focused on advancing ethicalAi and has published influential papersdocumenting the harms of these AIsystems she says there needs to beoversight if you're going to put out adrug you got to go through all sorts ofHoops to show us that you've doneclinical trials you know what the sideeffects are you've done your duediligence same with food right there areagencies that inspect the food you haveto tell me what kind of tests you'vedone what the side effects are who itharms who doesn't harm Etc that we don'thave that for a lot of things that thetech industry is building I'm wonderingif you think you may have introducedthis AI bot too soon I don't think we'veintroduced it too soon I do think we'vecreated a new tool that people can useto think more critically to be morecreative to accomplish more in theirlivesand like all tools it will be used inways that we don't intend why do youthink the benefits outweigh the riskswhich at this moment a lot of peoplewould look at and say wait a minutethose risks are too bigbecause I think first of all I think thebenefits are so great this can be aneconomic Game Changer and it'senormously important for the UnitedStates because the country's in a racewith China president Smith alsomentioned possible improvements inproductivity it can automate routine Ithink there are certain aspects of jobsthat many of us might regard as sort ofdrudgery todayfilling out forms looking at the formsto see if they've been filled outcorrectly so what jobs will it displacedo you know I think at this stage it'shard to know in the past inaccuraciesand biases have led tech companies totake down AI systems even Microsoft didin 2016. this time Microsoft left itsnew chat bot up despite the controversyover Sydney and persistent inaccuraciesremember that fun fact about penguinswell we did some fact checking anddiscovered that Penguins don't urinatethe inaccuracies are just constant Ijust keep finding that it's wrong a lotit has been the case that with eachpassing day and week we're able toimprove the accuracy of the results youknow reduce whether it's hatefulcomments or inaccurate statements orother things that we just don't wantthis to be used to do what happens whenother companies other than Microsoftsmaller outfits a Chinese company Baidumaybe they won't be responsible whatprevents that I think we're going toneed governments we're going to needrules we're going to need laws becausethat's the only way to avoid a race tothe bottom are you proposing regulationsI think it's inevitableother Industrieshave regulatory bodies you know like theFAA for Airlines and FDA for thepharmaceutical companies would youaccept an FAA for technology would yousupport it I think I probably would Ithink that something like a digitalRegulatory Commission if designed theright way you know could be preciselywhat the public will want and need